Rider Guide

Bus Courtesy Expectations

  • Stand back when the bus is approaching.
  • Vacate reserved seating near the front when seniors and people with disabilities board.
  • Do not take more than one seat if the bus is crowded.
  • Check that you have your belongings before you disembark.
  • Wear shoes and shirts at all times.
  • Speak quietly when talking to others or using cell phones.
  • Refrain from talking to the transit operator while the bus is in motion.
  • Remain seated at all times.
  • Do not leave papers or trash on the bus.
  • No strong-smelling odors such as body odor, alcohol, marijuana and/or perfumes
  • Signal driver before your stop if other than the normal drop-off and pick up points
  • Be ready at the requested pick-up time.  The driver is required to leave if rider is not present within Five (5) minutes.

Transit Policies

  • Seat belts must be worn at all times.
  • Children under four (4) years of age or 40 pounds must be secured in a car seat. Car seats are not provided by Sunshine Transit.
  • No smoking on the bus, inside or within 30 feet of a transit vehicle or facility.
  • Wear appropriate dress for the weather conditions.
  • Sunshine Transit driver may refuse anyone who is intoxicated, overly aggressive, abusive, or otherwise disruptive to other passengers or drivers.
  • Do not interfere in any manner whatsoever with the safe operation of any transit vehicle.
  • Disturbing or harassing other passengers or the transit operator is strictly prohibited.
  • Fighting, throwing things, pushing, shouting, rough behavior, discussing politics and vulgar language are forbidden and can be cause for removal from the bus.
  • Vandalism or graffiti to seats and other portions of the bus, bus stops and transit facilities are subject to fine and/or prosecution.
  • Anyone who intentionally assaults a transit operator or destroys transit property will be prosecuted to the fullest extent of the law.
  • MP3, radio, phone and CD listening permitted with earphones at a low volume so not to disturb other passengers.
  • Cell phone conversations permitted if speaker phone is off and conversations are kept at a low volume.
  • Hazardous items such as flammables, uncovered glass, and explosives are never allowed on the bus.
  • No weapons of any kind including tasers, guns and/or knives
  • Distributing handbills, political flyers, soliciting or panhandling on a bus or inside transit facilities is not allowed.
  • Littering and creating unsanitary conditions is cause for removal.
  • Service animals are welcome on the bus and inside transit facilities. Permits and registration are not required.  For more information contact customer service at 907-495-8411
  • Blocking the aisles, doors, free passage or seating areas of other patrons is not allowed.
  • Strollers and carriages brought onto the bus must be folded and stored out of the walkway.
  • Be sure all packages are stored safely, out of the aisles and within your control.
  • Sunshine Transit is not responsible for items left on bus.
  • Late cancelations and no-shows for scheduled rides will be subject to Sunshine Transit’s no-show policy and may result in disciplinary action up to and including suspension from service.